{"id":10455,"date":"2026-03-25T11:51:55","date_gmt":"2026-03-25T11:51:55","guid":{"rendered":"https:\/\/www.ixrace.net\/?page_id=10455"},"modified":"2026-04-17T11:33:54","modified_gmt":"2026-04-17T11:33:54","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.ixrace.net\/en\/conditions-generales-de-vente\/#TRPLINKPROCESSED","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10455\" class=\"elementor elementor-10455\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9a0dc e-flex e-con-boxed e-con e-parent\" data-id=\"4c9a0dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad7534 elementor-widget elementor-widget-heading\" data-id=\"4ad7534\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">General terms and conditions of sale<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14d0d36 e-flex e-con-boxed e-con e-parent\" data-id=\"14d0d36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eaeef26 e-con-full e-flex e-con e-child\" data-id=\"eaeef26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcda563 elementor-widget elementor-widget-text-editor\" data-id=\"fcda563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>1. Purpose<\/h2><p>These General Terms and Conditions of Sale govern the sales of products made on the website <strong><a href=\"https:\/\/www.ixrace.net\/en\/\">www.ixrace.net<\/a><\/strong>.<\/p><p>All orders imply unreserved acceptance of these Terms and Conditions.<\/p><h2>\u00a0<\/h2><h2>2. Products<\/h2><p>IXRACE sells motorcycle accessories, including exhaust systems.<\/p><p>The product descriptions specify the essential characteristics.<br \/>The customer is responsible for choosing the product and ensuring its compatibility with their vehicle.<\/p><h2>\u00a0<\/h2><h2>3. Order<\/h2><p>The order is validated after:<\/p><ul><li><p>acceptance of the terms and conditions<\/p><\/li><li><p>payment confirmation<\/p><\/li><\/ul><p>IXRACE reserves the right to cancel any order in case of fraud or dispute.<\/p><h2>\u00a0<\/h2><h2>4. Price<\/h2><p>Prices are shown in euros (\u20ac), including VAT, excluding delivery charges.<\/p><p>IXRACE reserves the right to change its prices at any time.<br \/>The price applied is the one displayed at the time of ordering.<\/p><h2>\u00a0<\/h2><h2>5. Payment<\/h2><p>Payment is due immediately.<\/p><p>Accepted payment methods are secured via an external provider.<\/p><h2>\u00a0<\/h2><h2>6. Delivery<\/h2><p>The products are delivered to the address provided by the customer.<\/p><p>The delivery times are given as a guideline only.<br \/>IXRACE cannot be held responsible for delays caused by carriers.<\/p><h2>\u00a0<\/h2><h2>7. Right of withdrawal<\/h2><p>In accordance with regulations, the customer has a period of <strong>14 days<\/strong> from the date of receipt to exercise their right of withdrawal.\u00a0<\/p><p>The request must be made via a clear statement, including by email.<\/p><p>\u00a0<\/p><h2>8. Return conditions (specific to IXRACE)<\/h2><p>To be accepted, all returns must strictly adhere to the following conditions:<\/p><ul><li><p>Product purchased on the IXRACE website within 14 days<\/p><\/li><li><p>Product <strong>Brand new, unused and never mounted<\/strong><\/p><\/li><li><p>No testing or commissioning<\/p><\/li><li><p>No damage, scratches or modifications<\/p><\/li><li><p>Complete original packaging (protective materials + accessories + documents)<\/p><\/li><li><p>Non-personalized product<\/p><\/li><\/ul><p>Any product that does not meet these conditions may be refused.<\/p><p>An exhaust <strong>tried or mounted is automatically rejected<\/strong>even briefly.<\/p><h2>\u00a0<\/h2><h2>9. Return Procedure<\/h2><p>The customer must:<\/p><ul><li><p>notify your return request<\/p><\/li><li><p>Return the product to the following address:<br \/><strong>Chemin de Caillade, 83570 Cotignac \u2013 France<\/strong><\/p><\/li><\/ul><p>The customer is responsible for the costs and risks of return.\u00a0<\/p><p>IXRACE cannot be held responsible for any loss or damage to the return package.<\/p><h2>\u00a0<\/h2><h2>10. Reimbursement<\/h2><p>The refund has been processed:<\/p><ul><li><p><strong>within a maximum of 30 days after receipt of the return<\/strong>\u00a0<\/p><\/li><li><p>via the same payment method<\/p><\/li><\/ul><p>No refund fees will be applied.<\/p><p>\u00a0No refund will be issued without actual receipt of the returned product.<\/p><h2>\u00a0<\/h2><h2>11. Products damaged upon delivery<\/h2><p>In case of damage:<\/p><ul><li><p>The customer must make any reservations to the carrier upon delivery.<\/p><\/li><\/ul><p>Otherwise, IXRACE cannot be held liable.<\/p><h2>\u00a0<\/h2><h2>12. Warranty<\/h2><p>The products benefit from:<\/p><ul><li><p>the legal guarantee of conformity<\/p><\/li><li><p>of the guarantee against hidden defects<\/p><\/li><\/ul><p>The warranty does not cover:<\/p><ul><li><p>incorrect installation<\/p><\/li><li><p>non-compliant use<\/p><\/li><li><p>normal wear and tear<\/p><\/li><\/ul><h2>\u00a0<\/h2><h2>13. Responsibility<\/h2><p>IXRACE cannot be held responsible:<\/p><ul><li><p>from misuse<\/p><\/li><li><p>from an incorrect assembly<\/p><\/li><li><p>of a product incompatibility<\/p><\/li><\/ul><h2>\u00a0<\/h2><h2>14. Personal data<\/h2><p>The data collected is necessary for order processing.<br \/>The customer has rights in accordance with the GDPR.<\/p><h2>\u00a0<\/h2><h2>15. Intellectual Property<\/h2><p>All elements of the IXRACE website are protected.<br \/>Any reproduction is prohibited without authorization.<\/p><h2>\u00a0<\/h2><h2>16. Applicable Law<\/h2><p>The terms and conditions are subject to the applicable law of the registered office of IXRACE.<\/p><p>In the event of a dispute, an amicable solution will be preferred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente 1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les ventes de produits effectu\u00e9es sur le [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10455","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/pages\/10455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/comments?post=10455"}],"version-history":[{"count":7,"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/pages\/10455\/revisions"}],"predecessor-version":[{"id":13877,"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/pages\/10455\/revisions\/13877"}],"wp:attachment":[{"href":"https:\/\/www.ixrace.net\/en\/wp-json\/wp\/v2\/media?parent=10455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}